Cancellation & Refund Policy

Any cancellation of program from the time the initial application is received by YFU Student Exchange will only be accepted in writing and will be effective from the date received by YFU Student Exchange.

Provided all fees up to the date of cancellation have been paid, refunds will be made in accordance with the following schedule:

  • If YFU Student Exchange is unable to accept the student’s Initial Application, or our partners cannot guarantee the student a place in their country of choice, there will be a full refund of the $100 initial application fee.
  • If the student or their parents cancel their application at any time, after submission of the initial application there will be no refund of the $100 initial application fee.
  • If YFU Student Exchange must cancel the student’s application after submission of the Acceptance Application and payment of the $750 deposit, there will be full refund of the $750 deposit.
  • If the student or their parents cancel the student’s application after submitting an Acceptance Application and paying the $750 deposit, there will be no refund of the $750 deposit.
  • If the student or their parents cancel more than 90 days before the scheduled departure date, there will be a refund less cancellation fee of $1500.
  • If the student or their parents cancel less than 60 days, but more than 14 days before the scheduled departure date, there will be a refund of 50% of program fee.
  • If the student or their parents cancel less than 14 days before the scheduled departure date there will be no refund of program fee.

If the student leaves or is dismissed from the program after the scheduled date of departure, there will be no refund of the program fee.

Where does the money go?

Learn more about where the program fees are allocated by YFU.

Cancellation & Refund Policy

Understand the rules around how we handle cancellations or refunds.

The YFU Service Guarantee

Check out YFU's service guarantee for program applicants and their famly.